1. How many additional guests can stay in the room?
Due to fire codes, no more than 5 guests can stay in a standard guest room at the Dolphin and no more than 4 guests can stay in a standard guest room at the Swan.


2. Could additional bedding be brought into the room?
Yes, we offer complimentary cribs for infants; or Rollaway beds are available for an additional fee. This can be arranged by contacting guest relations or by completing the "Special Room Request" on-line form located under the Reservations button.

3. Could a request be made to automatically have breakfast brought into the room at a certain time every morning (instead of filling out a request every evening)?
There are in-room dining cards located in each room to request the next morning's breakfast. However, if you would like to have the same breakfast every morning during your stay, simply contact room service and they can arrange this for you.

4. Is it possible to have amenities sent to the room?
Yes. This can be arranged by contacting room service or you can place your order online.


5. Does the Walt Disney World Swan and Dolphin allow pets at the hotel?
Pets are not allowed at the Swan or Dolphin wings with the exception of guide dogs for the visually impaired. However, there are 5 kennels at the Walt Disney World® Resort. One kennel is located at each of the main theme parks and there is also a kennel at Fort Wilderness. No reservations are required, and the cost for resort guests is just $10 per day or $15 per day for overnight use. More detailed information is available by calling Disney Information at 407-824-2222.


6. Do you allow smoking at the resort?
The Walt Disney World Swan and Dolphin no longer allows smoking in any part of the resort including the guest rooms. Guests who choose to smoke may do so in designated outdoor areas only.
 

If you have a question that was not answered in our Website or on this Special Request FAQ page, please feel free to write us. We try to respond to all inquiries within 72 hours. We hope this on-line feedback feature better serves your travel needs. If you need more immediate assistance, please contact the Walt Disney World Swan and Dolphin at (888) 828-8850.

If you do not hear from us within 72 hours of sending this request, please call (888) 828-8850. Emails can be blocked at times due to email spam filtering, and we want to assist you in a timely manner.


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